Due to increased call volume, beginning tonight, Memphis Light, Gas and Water is temporarily extending the hours of its Residential Customer Care Center. The Center will be open from 8 a.m. to 7 p.m., Monday through Friday until further notice. We will also have Customer Care agents available this Saturday, November 20, 2021 from 8 a.m. to 12 p.m. Downtown, Lamar, Whitehaven and Millington community offices are reopening. Only the Summer office will remain closed. The locations and hours are as follows: Downtown – 245 S. Main 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays. Lamar – 2935 Lamar Ave. 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays.All Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.MLGW is the largest three-service public power utility in the nation, serving more than 440,000 customers in Memphis and Shelby County. More MLGW News. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy. Public Records.20 Sept 2023 ... MLGW addresses ... To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless. MLGW adds a special chemical to give it that funky, rotten-egg smell. If the odor is strong, avoid: Striking matches or using a lighter. Customer Care Policy. Memphis Light, Gas and Water is the nation's largest three-service municipal utility. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas and water service. Customer Care Policy. Customer Care Information Guide.Dec 2, 2022 · Customers who don’t plan to attend the meeting in person can submit questions by Tuesday, December 6 at 8:30 a.m. (up to 24 hours prior to the meeting) by email to [email protected]. The email should include: the customer’s full name, physical address and question(s), and “December 7, 2022 Board Meeting” in the subject line. To assist customers coming out of this heat wave, MLGW will expand its hours of operation at its community offices. Most MLGW community offices will be open Monday-Friday, from 8:30 a.m. to 6 p.m., with the exception of the Millington office, which will open 8 a.m. to 5 p.m. MLGW's Customer Care Center will operate from 7 a.m. to 9 p.m.April 3, 2024. Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administration Building, 220 S. Main. The next meeting is April 17, 2024.MLGW says they will continue to work 24 hours a day until all systems are back to normal. They say they will have a better estimate on Sunday for when customers will receive water.Customers who don’t plan to attend the meeting in person can submit questions by Tuesday, March 5 at 8:30 a.m. (up to 24 hours prior to the meeting) by email to [email protected]. The email should include: the customer’s full name, physical address and question(s), and “March 6, 2024 Board Meeting” in the subject line.MLGW will perform routine maintenance today involving mercaptan near the intersection of North Germantown Parkway and Chimneyrock Blvd. Also, the same routine maintenance will be conducted near the intersection of Seward and Chulahoma roads on Thursday, February 29. This routine work will last for two hours starting at 8:30 a.m. on …MLGW Board of Commissioners Meeting May 15. Memphis Light, Gas and Water is governed by a Board of Commissioners who are appointed by the Mayor of the City of Memphis. Public meetings are held at 8:30 a.m. on the first and third Wednesdays of each month (unless otherwise noted) at the MLGW Administ...Phone: (901) 528-4270 Fax: (901) 528-4547 E-mail: [email protected]. please call between 8:00 a.m. and 4:30 p.m., Monday through Friday. Request Commercial Web Chat Session. Web Chat should only be used for Account, Billing …Public comments and/or questions concerning any agenda item or any other matter may be submitted to MLGW twenty-four (24) hours before the April 1, 2020 meeting (8:30 a.m., March 31). To submit your public comment, email [email protected] with your (a) full name, (b) full street address, (c) phone number, (d) agenda item, if applicable, and (e ...When it comes to plumbing repairs, the cost of labor can vary significantly depending on the complexity of the job. Knowing the average cost per hour for a plumber can help you bud...MLGW Celebrates Drinking Water Week. Memphis Light, Gas and Water Division joins communities across North America in celebrating Drinking Water Week, an annual …Jul 19, 2023 · 4 hours ago. MEMPHIS, Tenn. — Power restoration will take “a couple of days, at least” based on past history, MLGW’s chief said Wednesday, a day after storms knocked out power to some ... The system was restored within a few hours and is back online. Due to this issue, MLGW is allowing a one-day grace period for any customers that attempted to pay online during July 9 who are facing cut-offs. More MLGW News. 220 …#MLGW is temporarily extending the hours of its Residential Customer Care Center from 8 a.m. to 7 p.m., Monday through Friday until further notice.Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. …The following are the toll free numbers for the Insurance and Pension departments: Insurance | 1.877.795.1899; Pension | 1.888.669.6267 . The Insurance and Pensions departments are closed to walk-in customers on Wednesday afternoons. Welcome to the MLGW Retirees Home Page.E-mail: [email protected]. Hours: 7:00 a.m. to 3:30 p.m., Monday through Friday. Call our office or submit a request by email to obtain addresses for new construction, existing parcels of land and additional utility meters. Emergencies: (901) 528-4465. This is a dedicated line for reporting emergencies such as gas leaks, downed ...Demand for water over the past 24 hours has increased, and there are low pressures in some areas of the system. Undiscovered and unrepaired leaks are the suspected culprits. If customers have leaks or broken water pipes, please turn off your water or call 544-6549 for assistance from MLGW.Rush hour storms on Tuesday cause 141,000 customers to lose power; 93,000 restored in less than 24 hours. July 19, 2023 ... MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis ...Rush hour storms on Tuesday cause 141,000 customers to lose power; 93,000 restored in less than 24 hours. July 19, 2023 ... MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis ...The Call Center will remain open during normal hours from 8 a.m. to 7 p.m. MLGW will not be working any disconnect orders during extreme weather conditions. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939.When it comes to plumbing repairs, the cost of labor can vary significantly depending on the complexity of the job. Knowing the average cost per hour for a plumber can help you bud...22 Jan 2024 ... Updated: 16 hours ago. ...With this new change, customers must first create an IVR Login or phone pay ID and PIN using MLGW web site’s “My Account” feature. My Account will store payment preferences and make bill paying via the phone easier. New My Account Users Using My Account to Create an IVR Login ID (Phone Pay ID) and PIN. Click the link below and follow the ...Call the NCC utility assistance hotline at 901-881-6013. MLGW says hardship examples include 100% medically disabled, job loss, hospitalization within the last six months or if your spouse is on ...Students work up to 30 hours per week for a maximum of 120 hours over a six-week period. Internships are offered in various areas of MLGW, allowing students to gain valuable work experience and mentoring by seasoned professionals. Students are encouraged to consider careers in the utility industry as part of the MLGW Workforce Pipeline.To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless. MLGW adds a special chemical …MLGW’s website at least 48 hours before the Board meets. You may access the proposed Board agenda and all available documents related to the items linked from the agenda on the Internet at: www.mlgw.com. Large agreements, items related to Homeland Security or items received too late to post may not be viewable.The division operates more than 10 water-pumping stations and over 175 wells throughout Shelby County, Tenn. MLGW also offers gas services for residential and commercial applications. It provides water services to more than 250,000 customers per day.Phone: (901) 528-4270 Fax: (901) 528-4547 E-mail: [email protected]. please call between 8:00 a.m. and 4:30 p.m., Monday through Friday. Request Commercial Web Chat Session. Web Chat should only be used for Account, Billing …9 Mlgw jobs available in Acworth Meadows, GA on Indeed.com. Apply to Licensed Clinical Social Worker, Clinician, Program Counselor and more! ... Edit location input box label. Search. Date posted. Last 24 hours; Last 3 days; Last 7 days; Last 14 days; Within 35 miles. Exact location only; Within 5 miles; Within 10 miles; Within 15 miles ...According to MLGW’s President and CEO, Doug McGowen, even more locations will begin to see water flow over the next 24 hours, this includes both homes and businesses.Oct 24, 2022 · MEMPHIS, Tenn. — Memphis Light, Gas and Water reopened four of its Community Offices to walk-in customers Monday, Oct. 3, 2022. The Downtown, Lamar, Whitehaven and Millington MLGW offices ... The Center will be open from 8 a.m. to 7 p.m., Monday through Friday until further notice. We will also have Customer Care agents available this Saturday, … MLGW is the largest three-service municipal utility in the U.S., with more than 420,000 customers. It is owned by the City of Memphis. Since 1939, MLGW has provided electricity, natural gas, and water service for residents of Memphis and Shelby County. MLGW is supplied with electricity by the Tennessee Valley Authority (TVA), a federal agency ... MLGW has not put a public statement out about power being restored, nor has the cause of the failure been announced. Power has, however, been restored as 5 p.m., according to MLGW's communications ...Memphis Light, Gas and Water's five community offices will be open extended hours on Monday from 7 a.m. to 7 p.m. MLGW Community Offices are located at: Main Office 245 South Main Map Location . North Community Office 2424 Summer Avenue Map Location South Community Office 2935 Lamar Avenue Map Location Whitehaven Community Office 1111 East ...The downtown community office is located at 245 South Main Street and will be open from 8 a.m. until noon on September 30. MLGW says customers can schedule an appointment to see a credit counselor ...Once that sample is taken, it will take between 19 and 24 hours for MLGW to have the results back. "Any negative issues with the water, we will send that to the Tennessee Department of Environment ...1 May 2024 ... Hours (Opening & Closing Times): Monday - Friday: 07:00am - 07:00pm. 4465 Communicatons and Public Relations: [email protected]: [email protected]. Hours: 7:00 a.m. to 3:30 p.m., Monday through Friday. Call our office or submit a request by email to obtain addresses for new construction, existing parcels of land and additional utility meters. Emergencies: (901) 528-4465. This is a dedicated line for reporting emergencies such as gas leaks, downed ...To relight your pilot light, residents should call 901- 544-6549. For Spanish, residents should call: 901- 544-6549. Businesses: 901-528-4270. You can tell by the smell. Natural gas is odorless. MLGW adds a special chemical to give it that funky, rotten-egg smell. If the odor is strong, avoid: Striking matches or using a lighter.For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-6549. To reach a Customer Care Center representative, please call between 8:00 a.m. to 7:00 p.m., Monday through Friday. MLGW Mailing Address: Memphis Light, Gas and Water. P.O. Box 430.Customers who don’t plan to attend the meeting in person can submit questions by Tuesday, March 19 at 8:30 a.m. (up to 24 hours prior to the meeting) by email to [email protected]. The email should include: the customer’s full name, physical address and question(s), and “March 20, 2024 Board Meeting” in the subject line.Customers who don’t plan to attend the meeting in person can submit questions by Tuesday, December 19 at 8:30 a.m. (up to 24 hours prior to the meeting) by email to [email protected]. The email should include: the customer’s full name, physical address and question(s), and “December 20, 2023 Board Meeting” in the subject line.For safety reasons, you should know where your gas and water shutoff valves are located, how to identify the main electric service panel and how to turn them off in the event of an emergency. Memphis Light, Gas and Water's Emergency Hotline is open 24 hours a day: (901) 528-4465. Here's How: Shutting Off Utilities. Watch on.With this new change, customers must first create an IVR Login or phone pay ID and PIN using MLGW web site’s “My Account” feature. My Account will store payment preferences and make bill paying via the phone easier. New My Account Users Using My Account to Create an IVR Login ID (Phone Pay ID) and PIN. Click the link below and follow the ...For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.Jan 22, 2024 · MLGW’s Water Quality Laboratory has started its water supply sampling and testing for quality and clarity. Samples must incubate 18 – 24 hours before results are available. MLGW will send results to the Tennessee Department of Environment and Conservation (TDEC) to confirm water quality meets standards and with TDEC’s approval MLGW can ... To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. Also, remember that in any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you ...To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. Also, remember that in any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you ... Memphis Light, Gas and Water community offices, except for the downtown location (245 S. Main), will be closed on Thursday, January 18 due to inclement weather. Office hours will be 8:30 a.m. to 4:30 p.m. The Call Center will remain open during normal hours from 8 a.m. to 7 p.m. MLGW will MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024. MLGW News Release. (October 5, 2011) – To better meet customer call volume, MLGW has expanded its weekday hours of operation from 7 a.m. to 9 p.m. Service advisors in MLGW’s Customer Care Center will also be available to take calls from 8 a.m. until 4 p.m. on Saturday, Oct. 8 and Saturday, Oct. 15. The expanded call center hours will be in ...Call the NCC utility assistance hotline at 901-881-6013. MLGW says hardship examples include 100% medically disabled, job loss, hospitalization within the last six months or if your spouse is on ...We went to Mexico City to capture what it's all about, and what we found was one of the most vibrant cities we've ever been to. Give it a watch. We went to Mexico City to capture w...MEMPHIS, Tenn. — Thousands of Memphis are again without power after wind storms swept across the area Thursday. You can check MLGW’s power outage map here. | Check the WREG weather forecast ...Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. Requirements for Utility Service Connection: The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants.The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not …December 23, 2019. Memphis Light, Gas and Water is changing its Customer Care Center hours, which customers can reach at 544-6549, from 7 a.m. - 7 p.m. to 8 a.m. - 6 p.m. …Memphis Light, Gas and Water - Payments & Banking. P.O. Box 388. Memphis, TN 38145. Pay in person: You also can pay your bill by visiting any MLGW Community Office, Authorized Paying Agents or Third-Party Paying Agents. Please remember to bring both portions of your bill for faster service and, if paying by check, include your 16-digit MLGW ...MLGW’s website at least 48 hours before the Board meets. You may access the proposed Board agenda and all available documents related to the items linked from the agenda on the Internet at: www.mlgw.com. Large agreements, items relatedto Homeland Security or items received too late to post may not be viewable.Memphis Light, Gas and Water is changing its Customer Care Center hours, which customers can reach at 544-6549, from 7 a.m. - 7 p.m. to 8 a.m. - 6 p.m. starting January 6, 2020. The greatest call volume is between 8 a.m. and 6 p.m. This change will make MLGW more efficient and help us better serve our customers. Important Numbers to Know ...The division operates more than 10 water-pumping stations and over 175 wells throughout Shelby County, Tenn. MLGW also offers gas services for residential and commercial applications. It provides water services to more than 250,000 customers per day.MLGW Natural Gas System Earns Recognition for Excellence. Memphis Light, Gas and Water Division was recently presented with the American Public Gas Association’s System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. MLGW is one of 25 SOAR recipients recogniz... May 7, 2024.All Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved. MLGW News Release. Statement from MLGW President Doug McGowen – January 16, 2024. January 16, 2024. Memphis Light, Gas and Water and electrical supplier Tennessee Valley Authority, issued an energy conservation alert Tuesday, January 16 asking customers to cut back on their electricity use. Demand on the electrical system is nearing an all ... For more information, call MLGW’s Talent Acquisition office at 901-528-4241, from 8 a.m. to 5 p.m. during normal business hours. Please note: MLGW offices are closed Thursday and Friday, Nov. 23 and Nov. 24. Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and ...MLGW News Release. Statement from MLGW President Doug McGowen – January 16, 2024. January 16, 2024. Memphis Light, Gas and Water and electrical supplier Tennessee Valley Authority, issued an energy conservation alert Tuesday, January 16 asking customers to cut back on their electricity use. Demand on the electrical system is nearing an all ...Memphis Light, Gas & Water (MLGW), Memphis, Tennessee. 36,863 likes · 153 talking about this · 3,048 were here. Memphis Light, Gas and Water is the nation's largest three-service municipal utility,... MLGW News Release. Statement from MLGW President Doug McGowen – January 16, 2024. January 16, 2024. Memphis Light, Gas and Water and electrical supplier Tennessee Valley Authority, issued an energy conservation alert Tuesday, January 16 asking customers to cut back on their electricity use. Demand on the electrical system is nearing an all ... July 10, 2012. On Monday, July 9, Memphis Light, Gas and Water's bill payment processing vendor experienced a world-wide server issue that temporarily disabled our online payment system. The system was restored within a few hours and is back online. Due to this issue, MLGW is allowing a one-day grace period for any customers that attempted to ...Step 1: Before MLGW can supply electricity to its customers, it must be able to receive it from its supplier. Thus, our first order of business is to repair any damage to transmission lines and towers. These lines carry electricity from our producer, Tennessee Valley Authority (TVA), to our substations. Step 2: We repair any damage to our ...MLGW’s website at least 48 hours before the Board meets. You may access the proposed Board agenda and all available documents related to the items linked from the agenda on the Internet at: www.mlgw.com. Large agreements, items related to Homeland Security or items received too late to post may not be viewable.To report emergencies such as gas leaks, downed electric wires, broken water mains inside a building, and unsafe street barricades, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. Also, remember that in any emergency situation, whether it's a tornado, ice storm, earthquake or flood, you ... Customers Affected: 10. MLGW TERRITORY - OUTAGE ACTIVITY - CURRENT AS OF 05/13/2024 02:05 AM. Customer Ranges. 1 - 10 Customers. 11 - 100 Customers. 101 - 1000 Customers. More than 1000. Time to refresh: 14:53. MLGW Celebrates Drinking Water Week. Memphis Light, Gas and Water Division joins communities across North America in celebrating Drinking Water Week, an annual …Public comments and/or questions concerning any agenda item or any other matter may be submitted to MLGW twenty-four (24) hours before the April 1, 2020 meeting (8:30 a.m., March 31). ... MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.Jan 22, 2024 · MLGW’s Water Quality Laboratory has started its water supply sampling and testing for quality and clarity. Samples must incubate 18 – 24 hours before results are available. MLGW will send results to the Tennessee Department of Environment and Conservation (TDEC) to confirm water quality meets standards and with TDEC’s approval MLGW can ... Students work up to 30 hours per week for a maximum of 120 hours over a six-week period. Internships are offered in various areas of MLGW, allowing students to gain valuable work experience and mentoring by seasoned professionals. Students are encouraged to consider careers in the utility industry as part of the MLGW Workforce Pipeline.The division operates more than 10 water-pumping stations and over 175 wells throughout Shelby County, Tenn. MLGW also offers gas services for residential and commercial applications. It provides water services to more than 250,000 customers per day.SVP, CFO & CAO, FINANCE. 10. Resolution to approve the addition of Street Cut Permit Fees to the MLGW Schedule of Charges effective 8/1/22 which allows MLGW to pass through these costs to customer jobs that require street cuts. This is pursuant to the MLGW Board action on 4/20/2022 and the Memphis City Council action on 5/24/2022 related to ...Report An Electric Outage. If your power goes out, you need prompt and efficient service. That's why Memphis Light, Gas and Water established the Outage Hotline, (901) 544-6500, which is open 24-hours per day and is dedicated solely to addressing outage situations. For faster service, please have your 16-digit account number on hand when …The inclusion of sewer, solid waste disposal and county fire protection fees on MLGW utility bills saves time and money for everyone. However, these services are provided by the City of Memphis and Shelby County, not MLGW. If you have a question about sanitation issues, call (901) 576-6730. For questions about sewer issues, call (901) 576-6757.The following are the toll free numbers for the Insurance and Pension departments: Insurance | 1.877.795.1899; Pension | 1.888.669.6267 . The Insurance and Pensions departments are closed to walk-in customers on Wednesday afternoons. Welcome to the MLGW Retirees Home Page.
To start, stop or transfer service: (901) 544-6549 or visit our Online Service Request section. To report emergencies such as gas leaks and downed electric wires, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. please call between 8:00 a.m. to 7:00 p.m., Monday through Friday. . Disneyland schedule tomorrow
Customers who would like to make public comments to the Board about the IRP must email [email protected] by Thursday, August 13, 2020 at 2 p.m. and include the following: Your (a) full name, (b) full street address, (c) phone number, (d) email address and (e) organization name. MLGW Celebrates Drinking Water Week. Memphis Light, Gas and Water Division joins communities across North America in celebrating Drinking Water Week, an annual observance led by the American Water Works Association (AWWA). Taking place May 5 – 11 this year, Drinking Water Week serves t...According to a new report from the Federal Reserve, 36% of employees would happily take on more hours of work, even without a raise. By clicking "TRY IT", I agree to receive newsle... About. Although Memphis Light, Gas and Water has been in existence since 1939, its parent companies started more than 100 years ago. MLGW and the services we provide have come a long way since our beginnings not long after the Civil War. The city's first utility company was the Memphis Gas Light Company, formed in 1852. MLGW’s website at least 48 hours before the Board meets. You may access the proposed Board agenda and all available documents related to the items linked from the agenda on the Internet at: www.mlgw.com. Large agreements, items related to Homeland Security or items received too late to post may not be viewable.MLGW’s website at least 48 hours before the Board meets. You may access the proposed Board agenda and all available documents related to the items linked from the agenda on the Internet at: www.mlgw.com. Large agreements, items related to Homeland Security or items received too late to post may not be viewable. Memphis Light, Gas and Water's five community offices will be open extended hours on Monday from 7 a.m. to 7 p.m. MLGW Community Offices are located at: Main Office 245 South Main Map Location . North Community Office 2424 Summer Avenue Map Location South Community Office 2935 Lamar Avenue Map Location Whitehaven Community Office 1111 East ... MEMPHIS, Tenn. — With high winds, low temperatures and possible snow on the way, trees, power lines, flooding and power outages are all concerns, and multiple agencies across Memphis are getting ...The number is (901) 528-4303. This service is available between the hours of 8 a.m. and 4 p.m. Thank you for your interest in MLGW. Memphis Light, Gas and Water. Personnel Department Room 101. 220 S. Main. Job Hotline Phone Number: (901) 528-4241. (for the hearing impaired: TDD 528-4303)According to MLGW’s President and CEO, Doug McGowen, even more locations will begin to see water flow over the next 24 hours, this includes both homes and businesses. To start, stop or transfer service: (901) 544-6549 or visit our Online Service Request section. To report emergencies such as gas leaks and downed electric wires, please call (901) 528-4465. MLGW employees are available 24-hours a day to respond to such emergencies. please call between 8:00 a.m. to 7:00 p.m., Monday through Friday. Customers who don’t plan to attend the meeting in person can submit questions by Tuesday, December 19 at 8:30 a.m. (up to 24 hours prior to the meeting) by email to [email protected]. The email should include: the customer’s full name, physical address and question(s), and “December 20, 2023 Board Meeting” in the subject line.MLGW News Release. (October 5, 2011) – To better meet customer call volume, MLGW has expanded its weekday hours of operation from 7 a.m. to 9 p.m. Service advisors in MLGW’s Customer Care Center will also be available to take calls from 8 a.m. until 4 p.m. on Saturday, Oct. 8 and Saturday, Oct. 15. The expanded call center hours will be in ....